Return Policy

At Oxeagle, we are dedicated to providing high-quality dietary supplements and excellent customer service. If you are not fully satisfied with your purchase, please read our return policy below:

Return & Refund Eligibility:

· We offer a 14-day return window from the date you received your order.

· To be eligible for a return, the product must be unused and in its original packaging.

· Opened or used products cannot be returned due to health and safety reasons.

How to Return:

1. Contact us at support@oxeagle-lab.com within 14 days of receiving your order to initiate a return.

2. Provide your order number and the reason for the return.

3. Once we confirm your return request, we will provide you with a return address and further instructions.

Refunds:

· After receiving and inspecting your returned product, we will process your refund within 2–7 business days.

· Refunds will be issued to the original payment method used during the purchase.

If the return is caused by the consumer, the consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose. If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason. No restocking fee to be charged to the consumers for the return of a product.

Return Address:

Receipt: Mars Shipping Service LLC

Address: 21331 Clay Road. Katy TX 77449, United States

Phone:+1 6019887771

Note:

Please note: for the credit card payment method, please allow up to one billing cycle for your account to be credited. Please do not request a charge back from your credit card company during the return process because it takes time to resolve charge back disputes. Please be patient and wait for the return process to finish. Or if there is an unusual delay, please feel free to contact us for help: support@oxeagle-lab.com.

Thank you for shopping with us!